Trust centre
Request account deletion
Last updated 30 August 2026
Fastest method
- Open Sika Nkontaa and sign in.
- Open Me.
- Under Privacy and account requests, choose Request account deletion.
- Keep the request reference shown by the app.
If you cannot sign in
Contact privacy@sikankontaa.com. The operator will verify that you control the account before acting. Never send your PIN or one-time code.
What deletion means
The request starts a lawful review; it is not an instant destruction button. Eligible identity and account data will be erased or de-identified. Confirmed financial records, correction history, consent evidence, security logs, and audit evidence may be retained where Ghanaian law, fraud prevention, disputes, or the integrity of the append-only ledger requires it. The response must explain what was deleted, retained, and why.